755bat's Privacy Policy
Full Bengali Version

1Introduction

Welcome to 755bat. We understand how much your personal information matters to you. That's why this Privacy Policy is completely transparent — covering what data 755bat collects, why it's collected, and how it's kept secure.

This Privacy Policy applies to the 755bat.app website and all associated services. By opening an account, playing games, or using any of our services, you agree to the terms of this Policy.

• This Policy is available in both Bengali and English; in the event of any conflict, the Bengali version shall prevail.
• You will be notified whenever the Privacy Policy is updated.
• Feel free to reach out to our support team with any questions.

2What Information We Collect

755bat collects only the information that is strictly necessary — nothing more. See below for details on what types of data are collected.

3How Your Information Is Used

Information collected from you is used only for specified purposes. We never sell your data to third parties for advertising.

• To create your account and complete identity verification (KYC).
• To securely process deposit and withdrawal transactions.
• To personalize your gaming experience and deliver relevant offers.
• To prevent fraud, money laundering, and unauthorized access.
• To meet legal obligations and fulfil regulatory requirements.
• To provide customer support and resolve issues.
• To improve platform performance and security.
• To monitor responsible gaming practices and intervene when necessary.

4Who Your Information Is Shared With

755bat shares your information with third parties only in limited, specific circumstances. We never sell your data.

• Payment Processors: bKash, Nagad, Rocket, and other payment providers — solely for processing transactions.
• Identity Verification Services: Authorized third parties engaged to complete the KYC process.
• Legal Authorities: Upon a court order or lawful request from a regulatory authority.
• Security Partners: Specialist agencies dedicated to preventing fraud and cyberattacks.
• Cloud Service Providers: Stored on secure, encrypted servers.

5Data Protection Measures

755bat uses industry-leading technology and practices to protect your personal and financial information. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL.
• Data Encryption: Sensitive data stored on servers is AES-256 encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular Security Audits: Periodic audits conducted by independent experts.
• Firewall & DDoS Protection: Advanced measures to protect against cyber attacks.
• Limited Access Policy: Staff have access only to the information required for their role.

6Cookie Policy

755bat uses cookies on its website to improve service quality and enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Required for the platform to function properly and cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Analyzes platform usage patterns to improve our services.
• Security Cookies: Detects and prevents fraudulent activity.

7Data Retention Period

We do not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of active account use and 5 years after closure.
• Transaction Information: A minimum of 7 years as required by law.
• KYC Documents: 5–10 years, as required by regulatory obligations.
• Session Information: Up to 30 days after logout.
• Support Conversations: Up to 2 years after an issue has been resolved.

8Your Privacy Rights

Every 755bat user has specific rights over their own data. You can exercise these rights at any time.

9Child Protection

755bat is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Parents or guardians with concerns can contact our support team directly.
• Any minor's data collected inadvertently will be deleted immediately.

10Privacy Policy Updates

755bat may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• The date of the latest update will always be shown at the top of the page.
• For significant changes, a notification will be sent to your registered mobile number or email address.
• If you disagree with updated policies, you may request to close your account.
• Continuing to use the platform constitutes acceptance of the updated policy.

11Contact

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team.

• Requests to view or correct information will be processed within 7 business days.
• Requests to delete information will be fulfilled within 30 days, subject to legal obligations.
• Submit a complaint — initial response within 7 business days.